Privacy policy

We value your privacy and we are committed to protect your information. This Privacy Policy describes our policies and procedures on the collection, use and disclose, and safeguard your information when you use the Website. We are dedicated to maintaining transparency and adhering to applicable data protection laws and regulations.

We use your Personal Data to provide and improve the Website. By using the Website, you agree to our retention of your registered information and do not object to the use of this data for the purpose of improving Website and managing transactions that may require the disclosure of your information to third parties who may process this information on our behalf, as well as other circumstances required by law, by court order or as set out in this Privacy Policy.

Definitions

“You” means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

“Company” refers to Velvet Desert WLL (referred to as either the “Company”, “We”, “Us” or “Our” in this Agreement).

 “Account” means a unique Account created for you to access Our Website or parts of our Website.

“Website” refers to Velvet Desert website, accessible from www.velvetdesert.com

“Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Website, to provide the Website on behalf of the Company, to perform services related to the Website or to assist the Company in analyzing how the Website is used.

“Personal Data” means any information that relates to an identified or identifiable individual.

“Cookies” are small files that are placed on your computer, mobile Device or any other Device by a website, containing the details of your browsing history on that website among its many uses.

“Device” means any Device that can access the Website such as a computer, a cellphone or a digital tablet.

“Usage Data” refers to data collection automatically, either generated by the use of the Website or from the Website infrastructure itself (e.g., the duration of a page visit).

Information We Collect

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, contact information (such as name, residential or shipping address, email address, and telephone number).

Usage Data

Usage Data is collected automatically when using the Website. “Usage Data” may include information (such as your Device Internet Protocol address (e.g. IP address), browser type browser version, the pages of our Website that you visit, the time and date of your visit, duration spent on those pages, unique Device identifier and other diagnostic data).

Device Information

When accessing the Website via a Device, we may automatically collect specific information, including, but not limited to, the type of Device used, your Device unique ID, the IP address of your Device, your mobile operating system, the type of mobile internet browser used, unique Device identifiers, and other diagnostic data.

Browser Information

We may collect information and Cookies that your browser sends whenever you visit our Website or access it through a Device.

Information Collected while Using the Website

While using Our Website, and with your prior permission, we may collect the following information in order to provide features of our Website:

-        Name

-        Contact number

-        Email address

-        Item preferences.

We utilize this information to enhance and customize our Website. The data may be uploaded to the Company’s servers and/or a Service Provider’s server or stored directly on your Device.

You have the flexibility to enable or disable access to this information at any time, through your Device settings. Additionally, you can control to enable or disable location services when you use our Website at any time, through your Device settings.

How Data is used:

• To conduct market research, including performing statistical analysis to understand your behavior, including submission of offers to third parties to carry out some services on our behalf.
• To manage us fulfill our obligations and commitments.
• To meet your needs according to your interests, inform you of all services you may be interested in, and to reach the best communication strategy for you, including emails.

It is critical for you to log out once you finish using the Website, and to close the browser window if you are conducting your transactions using a public or shared computer to ensure the security of all your personal information. You are responsible for all transactions made through your Account, unless you report a breach, theft, failure to access your Account, or the like to take the necessary action by our side.

Disclosure of Information

We shall not to disclose any of your information to any third parties, except for the purpose of facilitating transactions.

The following are cases in which we may disclose your data:

·        To enable third parties handling data to send periodic letters to you on specifications, products, services, and the special offers.

·        Disclosure of information necessary to third parties responsible for completing your transactions when conducting sale and purchase transactions.

·        To enable third parties who prove seriousness in acquiring or purchasing the Website to enable them to complete their business.

·        For new owners of the Website in case of selling it; as the ownership of the information will be naturally transferred to them.

·        Disclosure of information necessary to settle any dispute that may arise between the parties, or to solve any problems or errors that may occur, as well as to facilitate collecting fees and financial transactions.

·        Maintaining your aware of the details and updates of our Website and the service of the companies associated with us, and develop the best marketing mechanism for you based on your connections and communication with us.

·        Disclosure of information about you in cases we are bound or required by law to disclose them, in order to implement applicable laws, treaties and prevailing provisions.

·        Disclosure of information necessary to ensure our safety, to protect our interests, and to preserve our Intellectual Property rights and all of our rights.

Otherwise the foregoing, we represent not to disclose any of your information, as a confirmation of our protection of your privacy, except in cases we believe in good faith that it is necessary to disclose the information, including but not limited to, reporting suspicious action, preventing a problem or loss and preventing and stopping any moral or material harm, knowing that any information judicially required is only requested formally and legally in implementation of the law and judicial decisions or any memorandums to our rights, and the third party rights by which we are bound.

It should also be noted that the privacy policy of some of the software we use may collect some of your data, over which we are have control.

Disclaimer and Limitation of Liability

While we makes every effort to improve and continue the services on the Website with no damage incurred in the event that you are unable to access the Website, as the Website is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, or any technical failure or failure in the communication line of telephone lines, computer systems on the Internet, servers or Service Providers, computer equipment and software, theft, destruction, unauthorized access, or failure of any e-mail to benefit from the services of the Website, with partial and full release of the Website for any loss or damage incurred by you, under any circumstances as a result of using the Website or any of its services, whether online or offline.

Intellectual Property

The Intellectual Property of the Website belongs to Velvet Desert, which may not be used in any manner without the Company’s prior written approval, except within the parameters of the license defined under the Terms and Conditions of this Website.

Governing law and Dispute Resolution

This Privacy Policy shall be governed by the laws of the State of Kuwait. In the event that a dispute arises between the parties, courts of the State of Kuwait shall have jurisdiction to settle this dispute.

Modifications and Upgrading

Please note that we are permanently updating, developing and making changes to the terms of the Privacy Policy, Terms and Conditions of use according to new developments without any obligation to send notice or notification of any changes. Accordingly, you are encouraged to periodically review the Website, and your acceptance to use our Website represents a full acceptance of the applicable policies and governing terms.